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The boss drives people; the leader coaches them. The boss depends on authority; the leader on good will. The boss inspires fear; the leader inspires enthusiasm. The boss says ''I''; The leader says ''WE''. The boss fixes the blame for the breakdown; the leader fixes the breakdown. The boss says, ''GO''; the leader says lets, ''GO!''
~ H. Gordon Selfridge - [Leaders and Leadership]

 

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