“Comment is free but facts are sacred.”
“Eagles come in all shapes and sizes, but you will recognize them chiefly by their attitudes.”
“When you say you'll meet someone at 11:00 AM, be there at 10:45. When you promise a check on the 30th, send it on the 28th. Whatever you agree to do, do it a bit more. Start with your employees, then extend it to everyone you deal with. News will soon get around that you are a person of your word.”