“No sale is really complete until the product is worn out, and the customer is satisfied.”
“If you did not look after today's business then you might as well forget about tomorrow.”
“We let folks know we're interested in them and that they're vital to us. cause they are.”
“Half the money I spend on advertising is wasted; the trouble is I don't know which half.”
“Corporations cannot commit treason, or be outlawed or excommunicated, for they have no souls.”
“It doesn't matter to me if a man is from Harvard or Sing Sing. We hire the man, not his history.”
“There is no substitute for accurate knowledge. Know yourself, know your business, know your men.”
“Corporation. An ingenious device for obtaining individual profit without individual responsibility.”
“It's far better to buy a wonderful company at a fair price than a fair company at a wonderful price.”
“The selfish spirit of commerce knows no country, and feels no passion or principle but that of gain.”
“You can hype a questionable product for a little while, but you'll never build an enduring business.”
“The more business one has, the more you are able to accomplish, for you learn to economize your time.”
“I don't want to do business with those who don't make a profit, because they can't give the best service.”
“It is not the employer who pays wages -- he only handles the money. It is the product who pays the wages.”
“I'm not a driven businessman, but a driven artist. I never think about money. Beautiful things make money.”
“In business, the competition will bite you if you keep running, if you stand still, they will swallow you.”
“Never let an inventor run a company. You can never get him to stop tinkering and bring something to market.”
“I do not believe a man can ever leave his business. He ought to think of it by day and dream of it by night.”
“You can employ men and hire hands to work for you, but you must win their hearts to have them work with you.”
“Frankly, I don't want to see a rapid upturn. I want it to hold until some of these idiotic competitors go bust.”
“When you are skinning your customers you should leave some skin on to grow again so that you can skin them again.”
“A compromise is the art of dividing a cake in such a way that everyone believes that he has got the biggest piece.”
“Well, I don't know as I want a lawyer to tell me what I cannot do. I hire him to tell how to do what I want to do.”
“In business, words are words; explanations are explanations, promises are promises, but only performance is reality.”
“A man's success in business today turns upon his power of getting people to believe he has something that they want.”
“You generally hear that what a man doesn't know doesn't hurt him, but in business what a man doesn't know does hurt.”
“The worst disease which can afflict executives in their work is not, as popularly supposed, alcoholism; it's egotism.”
“The five steps in teaching an employee new skills are preparation, explanation, showing, observation and supervision.”
“If we decide to take this level of business creating ability nationwide, we'll all be plucking chickens for a living.”
“If a fellow wants to be a nobody in the business world, let him neglect sending the mail man to somebody on his behalf.”