“I would be a billionaire if I was looking to be a selfish boss. That's not me.”
“Most important for us is a good spiritual relationship between employees and management.”
“If you think your boss is stupid, remember: you wouldn't have a job if he was any smarter.”
“Being the boss anywhere is lonely. Being a female boss in a world of mostly men is especially so.”
“The person who knows HOW will always have a job. The person who knows WHY will always be his boss.”
“By working faithfully eight hours a day, you may eventually get to be a boss and work twelve hours a day.”
“Most bosses know instinctively that their power depends more on employee's compliance than on threats or sanctions.”
“By and large, mothers and housewives are the only workers who do not have regular time off. They are the great vacationless class.”
“Reliable office staff come in the shape of mature married women working from 9.30 to 3.30 (inside school hours) during which they will do more than the 9-5ers.”
“It is your people who make the ultimate difference. You put the investment into training the people and then, when you get invited to the party with the big boys, that is a unique selling point.”
“The boss must first distinguish between action information and status information. He must discipline himself not to act on problems his managers can solve, and never to act on problems when he is explicitly reviewing status. I once knew a boss who invariably picked up the phone to give orders before the end of the first paragraph in a status report. That response is guaranteed to squelch full disclosure.”